Refund & Return Policy
How to return or exchange?
We take great pride in everything we do and are just as disappointed as you. If you believe any Monten Soda product you have purchased is faulty and you would like to arrange a return or exchange, please contact us using the contact details below. You may be required to trouble shoot, provide photos or a video of the problem prior to making a warranty claim, return or exchange.
Received the wrong item?
If you think you’ve received the wrong item or part of your order is missing then please contact our Customer support via the contact details below.
Support
Our customer support team is here to help if you have any questions about using our products that you cannot find in the relevant instruction manual, please check the FAQ page on our website Montensoda.co.id or contact customer support using the contact details below.
For any questions and notices, please contact us at:
PT MONTEN SODA BALI
Email: hello@montensoda.co.id
Phone: +62 812 3920 5023
Last updated: 20th April 2023